Feedflow empowers you to collect targeted feedback through three distinct interview types. Each is meticulously designed to serve specific purposes, ensuring you gather the right insights in the most effective way. Let's explore each type in detail:

1. Customer Testimonial Interviews

Purpose: Transform satisfied customers into powerful advocates by capturing their authentic experiences and success stories.

Key Features:

• Multimedia Capture: Record video testimonials or collect written stories
• Custom Question Sets: Tailor questions to highlight specific product benefits or use cases
• Branding Options: Add your logo, colors, and custom thank-you messages
• Showcase Ready: Export testimonials for use on websites, social media, or sales materials

Best For:

• Marketing teams creating case studies or promotional content
• Sales teams needing compelling social proof
• Customer success teams documenting client wins

Example Use Case: Create a testimonial interview asking:

1. "What challenge were you facing before using our product?"
2. "How has our product helped solve that challenge?"
3. "What results have you seen since implementation?" Then feature the most compelling responses on your homepage.

Pro Tips:

• Keep questions open-ended but focused