Running low on credits? Here's what happens and how to avoid interruptions:
When You're Low on Credits
- At 30 credits or less: We email you a reminder
- At 0 credits:
- Respondents can't submit new answers
- You can't generate new content ideas
- Existing responses remain accessible
How to Avoid Interruptions
- Manual Reload:
- Buy more credits anytime
- Instantly restores full functionality
- Automatic Reload (Recommended):
- Set your minimum balance (e.g., 50 credits)
- Choose your reload amount (e.g., 200 credits)
- We handle the rest!
Pro Tips
- Set automatic reload to avoid surprises
- Check your balance in your dashboard
- Reload before big interview campaigns